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What do I do if I have a problem and it has not been addressed?
If you have a problem, then the easiest way to contact us is via e-mail.
Please e-mail us at
support@gmn.com. We're here to
help. Don't hesitate to take us up on it!
To speed up the support process please include as much relevant
information as possible about the setup of the computer you are using to
browse our site:
- The type and version of your operating system
- The type and version of your browser
- The type and version of the program you are using to listen to music
clips
- Your Internet service provider (AOL, @home, etc.)
- Your modem connection speed.
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Back to FAQ.
What do I do if I have a problem and it has not been addressed?
If you have a problem, then the easiest way to contact us is via e-mail.Please e-mail us at support@gmn.com. We're here tohelp. Don't hesitate to take us up on it! To speed up the support process please include as much relevantinformation as Read More
Can I access your site through AOL?
AOL users accessing the GMN Website will need to use AOL 4.0 Read More
What’s the difference between the 64K and the 128K files? How do I know which one to download?
There are 2 main differences between these file types, size and quality of sound. Read More
Rules for contests and sweepstakes?
How is my personal information used in contests and sweepstakes? Read More
Step-by-step downloading instructions
To download a file you must first be registered. If you have already registered and still see the message "asking you to register" you may have an incorrect cookie or cache setting. Read More
How does your radio station work?
The GMN Radio station on our website is essentially the same as a regular radio station that you tune into on your radio. Read More
OK, I downloaded a track, now how do I play it back?
To play back the MP3 file you need to have a player that is compatible with this type of file format. Read More
Can I access GMN using WebTV?
You can access the content portion of our site with WebTV however, you will not be able to access the multimedia functionality this way. Read More
Which size file should I download?
What’s the difference between the 64K and the 128K files? How do I know which one to download? Read More
I’m new at this, can you help me with downloading a Player?
I’m new at this, can you help me with downloading a Player? Read More
I don’t understand this – please explain how downloading works.
When you download an MP3 file it’s like downloading any software from the Internet. The download process stores the file on your computer’s hard drive. You then have access to it at any time. Read More
Can I access your site through AOL?
AOL users accessing the GMN Website will need to use AOL 4.0 or higher, which incorporates the latest generation of Browser technology. Read More
What is this Real Channel?
What is this Real Channel and why can't I find it on your site? Read More
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Getting Started
If this is your first visit to ClassicalPlus and you are confused, you will find vital information here.
Technical Information
For technical requirements and help with problems with registration or cookies.
Shopping at ClassicalPlus
Information on the ClassicalPlus shop, credit cards, shipping, security and how to order from us.
Listening to Music
Help about your MediaPlayer, plug-ins and problems listening to our music.
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